Highlighting the potential benefits of AI Voice Technology for SMEs.
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Text SMS AI Agent | Prolix AI - Turn Missed Calls Into Conversations
SMS AI Technology New

Turn Missed Calls Into Conversations

When you can't answer, your AI SMS Agent instantly texts back. It engages customers, answers questions, books appointments, and captures leads — all through the power of intelligent text messaging.

98%
SMS Open Rate
<30s
Response Time
45%
Reply Rate

Smith's Plumbing

AI Agent Active
Missed call • Just now
Hi! Thanks for calling Smith's Plumbing. We missed your call but we're here to help! What can we assist you with today? 🔧
Hi, I have a leaking tap that needs fixing urgently
I can help with that! We have availability tomorrow between 9am-12pm or 2pm-5pm. Which works better for you?
Tomorrow morning would be great
Perfect! I've booked you in for tomorrow 9am-12pm. You'll receive a confirmation shortly. Can I get your address please?
98% Open Rate
+47% Conversions
24/7 Always On
98% SMS Open Rate
Response in <30 Seconds
GDPR Compliant
500+ Businesses Trust Us
Why SMS Wins

SMS Beats Email and Voicemail Every Time

Your customers prefer texting. With 98% open rates and instant delivery, SMS is the most effective way to recover missed calls.

Email

Open Rate 20%
Response Time ~6 hrs
Reply Rate 6%

SMS

Open Rate 98%
Response Time ~90 sec
Reply Rate 45%

Voicemail

Listen Rate 33%
Response Time ~48 hrs
Callback Rate 4%

The Missed Call Problem

Every day, millions of calls go unanswered. Without immediate follow-up, these potential customers are lost forever. SMS text-back changes the game.

62% Calls go unanswered
85% Won't call back
🇬🇧
United Kingdom
22%
calls missed daily
🇺🇸
United States
26%
calls missed daily
🇦🇺
Australia
21%
calls missed daily
🇪🇺
Europe
24%
calls missed daily
AI Capabilities

Your AI-Powered SMS Agent

More than just an auto-reply. Our AI engages in natural conversations, qualifies leads, and books appointments — all through text.

Elite Auto Repairs

AI Agent responding
📞 Missed call from +44 7700 900456
Hi there! Thanks for calling Elite Auto Repairs. We're sorry we missed you. How can we help today? 🚗
My car is making a weird noise when I brake
That sounds like it could be your brake pads or rotors. We should get that checked ASAP for your safety! Would you like to book a free brake inspection?
Yes please, what times do you have?
We have slots available tomorrow at 9:30am, 11am, or 2:30pm. Which works best for you?
11am tomorrow works
Perfect! ✅ You're booked for tomorrow at 11am. What's the make and model of your car?
2019 BMW 3 Series
📋 Lead captured: Brake inspection, 2019 BMW 3 Series
Got it! All set for your BMW tomorrow at 11am. You'll receive a reminder in the morning. See you then! 👋

Instant Response

Texts back within seconds of a missed call. Strike while the iron is hot.

Natural Conversations

AI that understands context and responds like a real human team member.

Smart Booking

Checks your real-time availability and books appointments directly into your calendar.

Lead Qualification

Gathers key information and qualifies leads before they reach your team.

Real-Time Triggers

Texts instantly when calls are missed. Zero delay.

CRM Integration

Syncs with HubSpot, Salesforce, and 50+ platforms.

Multi-Language

Responds in 30+ languages automatically.

GDPR Compliant

Full opt-out handling and data protection.

Custom Training

Trained on your services, FAQs, and brand voice.

Human Handoff

Escalates to your team when needed.

Analytics Dashboard

Track conversations, conversions, and trends.

Full Transcripts

Complete conversation history and exports.

Getting Started

Live in Under 24 Hours

Simple setup. No coding required. We handle the technical stuff so you can focus on your business.

Book a Quick Demo

Schedule a free 20-minute call. We'll show you exactly how the SMS AI works for your industry.

1

Share Your Business Info

Tell us about your services, typical enquiries, and how you want conversations handled.

2

We Configure Everything

Our team trains the AI, connects your phone system, and sets up integrations. You approve and we're ready.

3

Start Converting Leads

Every missed call gets an instant text. Watch conversations happen and appointments roll in.

4

Ready to Capture Every Missed Call?

Join hundreds of businesses already turning missed calls into paying customers with AI-powered SMS.

No Setup Fees
Cancel Anytime
14-Day Free Trial
Proven Results

Real Results from Real Businesses

Our clients see dramatic improvements in lead capture and customer engagement within the first week.

98%
SMS Open Rate
Messages read within 3 minutes
45%
Reply Rate
Customers engage in conversation
67%
Lead Recovery
Missed calls converted to leads
4.2x
ROI Average
Return in first 90 days
Missed Call
100%
SMS Sent
98%
Lead Captured
67%

Calculate Your Lost Revenue

Without SMS follow-up, 85% of missed call leads never return. See how much revenue you could be recovering.

15%
Without SMS AI
67%
With SMS AI
Lead Recovery Rate
Without SMS Follow-up 15%
With Prolix SMS AI 67%
Revenue Recovered +347%
Avg. Monthly Gain
£2,800
ROI
4.2x
Transparent Pricing

Plans That Grow With You

Simple, predictable pricing. No hidden fees. Start with a 14-day free trial.

Monthly
Annual Save 20%

Starter

Perfect for small businesses just starting with SMS automation.

£ 79 /month

Up to 200 SMS included

Instant missed call text-back
200 AI conversations/month
Basic calendar integration
Conversation transcripts
Email notifications
CRM integrations
Most Popular

Professional

For growing businesses that need advanced automation.

£ 149 /month

Up to 1,000 SMS included

Everything in Starter
1,000 AI conversations/month
Full CRM integrations
Custom AI personality
Advanced analytics
Priority support

Enterprise

For larger organisations with custom requirements.

£ 349 /month

Unlimited SMS included

Everything in Professional
Unlimited conversations
Multi-location support
Custom API access
Dedicated account manager
SLA guarantee
Questions & Answers

Frequently Asked Questions

Everything you need to know about our SMS AI Agent.

How quickly does the AI text back?

Within seconds! As soon as a call is missed, our system triggers an instant SMS to the caller. Most customers receive the text before they've even put their phone down. This immediate response dramatically increases engagement rates.

Does it really sound like a human?

Yes! Our AI is trained to communicate naturally with proper punctuation, emojis where appropriate, and conversational language. It adapts its tone to match your brand voice and the context of each conversation. Most customers don't realise they're texting with AI.

What if the AI can't answer a question?

The AI gracefully handles edge cases by gathering information and letting the customer know a team member will follow up. You'll receive instant alerts for any conversations that need human attention. The AI always prioritises capturing the lead rather than fumbling an answer.

Will customers know it's an AI?

That's your choice. You can be transparent by introducing the AI as a "digital assistant" or present it as part of your team. We recommend transparency as most customers appreciate the instant response and don't mind either way. The key is they get help immediately.

How does it connect to my phone system?

We integrate with most major phone systems and VoIP providers. During setup, we'll configure call forwarding so missed calls trigger our SMS system. It works alongside your existing setup with no disruption to your current phone service.

Is customer data secure?

Absolutely. We're fully GDPR compliant with enterprise-grade encryption for all data in transit and at rest. Conversations are stored securely on UK/EU servers, and we never share or sell customer data. Opt-out requests are handled automatically and immediately.

Can I customise the AI's responses?

Yes! We train the AI on your specific business information, services, FAQs, and brand voice. You can customise greeting messages, conversation flows, and how the AI handles different types of enquiries. We handle all the training during setup.

What happens when I reach my SMS limit?

We'll notify you when you're approaching your limit. You can easily upgrade your plan or purchase additional SMS credits. We never stop your service without warning — your customers will always get a response. Unused credits don't roll over, so pick a plan that matches your volume.

Turn Every Missed Call Into a Conversation

Join hundreds of businesses already recovering lost leads with instant AI-powered SMS follow-up. Start your free trial today.

14-day free trial • No credit card required • Cancel anytime

Book Your Free Demo

See the SMS AI Agent in action — 20 min call

Send Us an Enquiry

We'll get back to you within 24 hours

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